Privacy Policy

1. Introduction

Aromatnaya Fasoli ("we," "our," or "us") is committed to protecting your privacy and personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website aromatnaya-fasoli.com or use our services.

2. Information We Collect

2.1 Personal Information

We may collect the following types of personal information:

• Contact information (name, email address, phone number, mailing address)
• Booking and travel preferences
• Dietary restrictions and special requirements
• Payment information (processed securely through third-party providers)
• Communication records with our team

2.2 Technical Information

When you visit our website, we automatically collect certain technical information:

• IP address and browser type
• Device information and operating system
• Pages visited and time spent on our website
• Referring website information
• Cookies and similar tracking technologies

3. How We Use Your Information

We use the information we collect for the following purposes:

• Providing and managing our gastronomic tour services
• Processing bookings and payments
• Communicating with you about your tours and our services
• Customizing tour experiences based on your preferences
• Sending newsletters and marketing communications (with your consent)
• Improving our website and services
• Complying with legal obligations
• Ensuring safety and security of our services

4. Cookie Policy

We use cookies and similar technologies to enhance your browsing experience. Our cookie usage includes:

4.1 Essential Cookies

These cookies are necessary for the website to function properly and cannot be disabled in our systems.

4.2 Analytics Cookies

These cookies help us understand how visitors interact with our website, allowing us to improve our services.

4.3 Marketing Cookies

These cookies may be set by our advertising partners to build a profile of your interests and show you relevant advertisements.

You can manage your cookie preferences through our cookie consent banner or by adjusting your browser settings.

5. Information Sharing and Disclosure

We may share your information in the following circumstances:

5.1 Service Providers

We may share information with trusted third-party service providers who assist us in:

• Payment processing
• Website hosting and maintenance
• Email marketing services
• Customer support
• Tour logistics and accommodations

5.2 Legal Requirements

We may disclose your information if required by law, court order, or to protect our rights and safety.

5.3 Business Transfers

In the event of a merger, acquisition, or sale of our business, your information may be transferred to the new entity.

6. Data Security

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These measures include:

• Encryption of sensitive data
• Secure data transmission protocols
• Regular security assessments
• Employee training on data protection
• Access controls and authentication

7. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes outlined in this Privacy Policy or as required by law. Typically, we retain:

• Booking information: 7 years for tax and legal purposes
• Marketing communications: Until you unsubscribe or withdraw consent
• Website analytics: 26 months
• Customer service records: 3 years

8. Your Rights

Under applicable privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA) in Canada, you have the following rights:

• Access: Request a copy of the personal information we hold about you
• Correction: Request correction of inaccurate or incomplete information
• Deletion: Request deletion of your personal information (subject to legal requirements)
• Portability: Request transfer of your data to another service provider
• Objection: Object to certain processing of your personal information
• Withdrawal of Consent: Withdraw consent for marketing communications

To exercise any of these rights, please contact us using the information provided in Section 11.

9. International Data Transfers

Your personal information may be transferred to and processed in countries other than Canada. When we transfer information internationally, we ensure appropriate safeguards are in place to protect your data in accordance with Canadian privacy laws.

10. Children's Privacy

Our services are not directed to individuals under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information promptly.

11. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable laws. We will notify you of any material changes by:

• Posting the updated policy on our website
• Updating the "Last Updated" date at the top of this policy
• Sending email notifications for significant changes (if you have subscribed to our communications)

We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.

13. Governing Law

This Privacy Policy is governed by the laws of Canada and the Province of Quebec. Any disputes arising from this policy will be subject to the jurisdiction of the courts of Quebec, Canada.